The Rallying For Student’s I’ve Witnessed Working Customer Service

To all of my loyal readers out there, I’m sorry I’ve been a little MIA the last few weeks. 

I’ve been working from home for my company, Honors Graduation, a graduation outfitters store. April and May are very busy for them with graduations all over the United States going on. This year, despite graduations being canceled all over the nation, they are still as busy as ever. I wanted to share a few things I’ve been able to witness as a customer service rep for them over the last few weeks. 

Parents ordering their student’s graduation items because schools are not handing them out with graduation being canceled. 

Schools are still ordering cords, caps, tassels, and more for students to keep. They are also paying extra to have them shipped to individual students so that they don’t have to go out to the schools to pick up the items. 

Grandparents, parents, club advisors, teachers, and schools have ordered embroidered custom stoles for their graduates who can’t have graduation this year. 

Parents working hard to put on virtual graduations for their kids, with family and friends tuning in via Zoom. 

Schools setting up virtual graduations via Zoom. 

Paying extra in shipping costs because schools have been moving graduation dates around. 

Parents buying all of the graduation essentials so that their kids can take graduation pictures. 

So many custom stoles ordered to provide graduates with as much recognition as one can give at this time. 

Overall, working for this company I have seen first hand how hard everyone is working to recognize our graduates during this uncertain time. Working customer service is obviously full of unhappy customers with a problem- that is why customer service exists! But on those occasions where someone tells me their heartwarming story of their college graduate who worked so hard to achieve this goal, and how they just want to purchase a cap and gown so that she can have something to remember this by. 

When someone thanks us for being open during this crazy time so that they can still have their needs met. 

I know times are crazy and uncertain right now, but I can’t help but to slow down myself and see everyone rally together. It’s incredible. 

How have you witnessed a greater collaboration of a society? Whether on a larger scale or in a smaller, community scale? How have you shown your graduate recognition during this time?

If you are or know of a graduate that could use some encouragement during this time, check out my open letter to college graduates part one and part two.

COVID-19 Time Capsule For Kids

A mom somewhere out there with kids at home during this global pandemic recognized an opportunity for keeping a record of the history that is being made right now as we speak. She created a FREE printable of a time capsule for kids to fill out. It’s all information that someday they can look back on and serve as a memory for this time in our lives.

Here’s what the time capsule looks like, and how I’m doing it with my 2.5 year old daughter.

This is only four of the 11 included pages full of great information for your child to fill out. And it’s doable with tiny kids that can’t write too! Our time capsule looks a lot of scribbling and random marks with me filling in information that my daughter reiterates to me. I ask her all of the questions and try to fill in exactly what she says.

I pulled out the crayons for her to add some color, but having a pen to use was much more exciting to her, so we went with it! I love that this time capsule is so her right now and that years down the road we can look back and remember her obsession with pens and Doc McStuffins. It’s also easy to do one page, then come back when you’re ready to continue with the rest of the pages. No rush in getting it done fast- the pandemic seems to be taking its sweet time!

The mom who made this has taken over the internet quickly with how popular it became, if you Google “kids COVID time capsule” you can see news article after news article about her and how generous she was in sharing this with the world!

Go ahead and share this fun activity with your kids, your friends, neighbors, and students! They are going to love it just as much as we are. You can find the link to download the time capsule printable here.

Feature Friday: Rachel Hassman

Welcome to Feature Friday! Where we showcase a new teacher each week in an interview. For past Feature Friday interviews, go here.

Today’s Feature Friday is highlighting Rachel Hassman, a second-grade teacher in Nampa, Idaho. She claims her best friends are 7 to 8-year-olds who are silly and creative, yet more capable than we give them credit for. She started her education at Northwest Nazarene University where she was recruited as a soccer player, started her undergrad as pre-med, then switched later to an education degree. She also has a master’s degree in curriculum, innovation, and instruction. Receiving a master’s degree in administration may be in her future as well! A certain part of their future is their first baby coming soon, how exciting! Read what Mrs. Hassman has to say about teaching below. 

What made you want to go into teaching? 

“I originally began college as a pre-med student. I have always loved science and I only saw myself in a career that was geared towards community and public service. Through many conversations with my mom (who is also an incredible 2nd-grade teacher!), I began to realize that the career I wanted was in education and not in the medical field. As a young person, my only idea of “helping” was to heal the sick. After being involved in a few mission trips and serving opportunities I began to realize that education is the tool that many families and communities need in order to make real growth and change happen. Education is transformative in that it can empower the educated individual to become whoever they want to be. There is no geographic movement, living situation, or amount of poverty that can take away your knowledge. Schools are the link between families, services, success, and so much more. I realized that I wanted in on this transformative work so I changed my major and never looked back!” 

What is a big challenge you face often in teaching, and how do you overcome it? 

“A big challenge I face daily is student behavior. I teach in a school whose population is 92% below the poverty line. Our entire building receives free breakfast and lunch. I have many students who are homeless and many more who live in foster care. Because of these demographics (and all that comes along with these living situations), students arrive in my room with countless past and current trauma’s affecting their emotional well-being. Before I even have the chance to intervene academically I have the challenge of teaching emotional regulation and creating an environment of safety. Fostering Resilient Learners was an amazing read and it taught me how to recognize, empathize, and work with students dealing with the effects of trauma. I would highly recommend this book to anyone who works with people because chances are, we’ve all been through something!” 

What do you wish someone would have told you in your first year teaching? 

“You’re going to get punched. You’re going to have to forgive the kid. And you’re going to have to greet him with a smile the very next day. Crazy, unpredictable things are going to happen with your group and your year. Every year. You absolutely HAVE to lean into your support systems. I can remember calling our instructional coach into my room for 5 minutes so I could leave and let out a good, frustrated cry. I can also remember waiting way too long to call on my principal for help in many difficult situations. I also didn’t value a relationship with our school counselor in my first year. Now, in year 4, she is as much a counselor and support system for me as she is for my students. You have so much support in your building. Look for it, ask for it, and be so grateful for it.” 

How have you seen education change in the years you’ve taught? 

“There is always something new. Some years everything is new! This is one of the things I love about teaching. There is almost nothing I am currently doing that I did in my first year. Constant change, updating, and researching creates the kind of learning environment kids need: one that fits them! The biggest change I’ve seen in my own teaching is the attention to differentiation. I no-longer teach the bulk of my day whole group. In fact, there is very little I do whole group! Most of my time is spent meeting in differentiated groups that are fluid and change weekly and sometimes daily. I see this as a shift in education as a whole as well. Increased access to technology helps in the differentiation of students’ independent work. I’ve been introduced to many different programs that can help fill gaps in phonics, math facts, etc. These are incredibly helpful to me so while students work independently on filling their own gaps, I can focus on a small group and the exact needs of that group.” 

Who influenced you most to choose a career in education? 

“My mom! I grew up in her classroom before and after school and I always knew how much she loved her job. She has always been an incredible example of serving her community through teaching (and many other endeavors). I’ve known my whole life that her job also allowed her to be a really good mom for me and my brothers. That is something I value as well -my husband and I are expecting our first baby in May of 2020! She may not know it, but just by watching my mom all those years, she made teaching seem like the best job in the whole world. Then when college came along, she was so helpful to guide me through my transition from the pursuit of the medical field to the pursuit of education. She was patient and encouraging in my search for what was always right there in front of me!”


Rachel has great advice for all of us, especially what she has to say to first-year teachers! That is advice any teacher can use. Thanks for the great interview, Rachel, and congrats on the new baby coming soon! 

Safe Social Media In The Classroom

Let’s dive into the older grades right now. What is one of their main focuses outside of school? Friends, and social media. Facebook, Instagram, and TikTok are not going away anytime soon, so why push them away when we can embrace it, utilize it, and have our students more involved and intrigued? While using actual social media may not be ideal in a classroom, let’s look into different, safer ways to recreate social media in your classrooms, or even during remote learning! 

Twitter: Create a Twitter handle and bio for characters in books, historical figures, or current politicians, and more! Let the students create the tweets for the character using the language of the book mixed with current language. For example: What would Macbeth’s Twitter look like? What would his status updates look like in specific scenes? Who would he be following, and what pictures would he post? 

How do we do this in a safe way? Create a shareable google doc and have students create the twitter profile on there. It can be as extravagant as adding in pictures and formatting it to look similar to Twitter, or more simple with just text on a page. This is useable for distant learning as well because it can be created all online and shared between students and teachers. 

Instagram: What would Instagram posts and stories look like for characters, historical figures, or politicians? Let’s give those math teachers some love. Have your students make an Instagram story, “Math Concept for Dummies” with someone giving a funny, quick tutorial on how to do the latest concept learned. Use google slides for Instagram stories and docs for posts. 

Facebook: Status updates, friend requests, pages they like, etc. Again, Google’s shareable documents are great for this collaborative project. 

TikTok: Facebook most likely seems out-of-date for many of today’s students. TikTok is where the trending is happening. (I’m not even sure if I’m saying that right, I’m still stuck in the Facebook era myself). Have your students make content relevant videos on iPads and use the built-in movie maker to create TikTok like content. 

Social media is a big part of our lives, and especially our student’s lives! Let’s embrace it! Pull it in close and bring it to every relevant classroom! There are so many other social media outlets and ideas we can be creating every day. My intention with this post wasn’t to give you already made lesson plans but to get your wheels turning for how you can easily implement this in your classroom, especially during this distant learning time. 

If you have or are going to use this in your classroom, share it with us! We would love to see how social media is being used in classrooms. If you would like more direction/ information on this, please reach out to me directly. 

Feature Friday: Keisha Wilson

Today’s Feature Friday is highlighting Keisha Wilson, she is a special education teacher in Utah. Her students range from 1st-5th grade and are considered medically fragile. She covers all subjects, reading, writing, math, science, social studies, art, music, social skills, as well as life skills. 

What is your favorite thing about teaching this age/subject?

“I love teaching students with special needs. There can be challenges that are unique to our setting and the challenge I enjoy. These children can learn and grow just like their typical peers and having a belief in them makes my job possible. I love helping these students discover that they can do things is a wonderful thing. They grow in their beliefs in themselves and they are so excited to learn and be treated as a normal student and that is what I strive for. The other thing that is so amazing about these students is helping them learn how to communicate. They are so excited to be understood and communicate their wants and needs.”

What made you want to go into teaching? 

“I have always had a love of children and working with children with special needs. I have had many small experiences that pushed me towards special education. I had this job fall into my lap and it has driven many of my decisions since. Teaching is a passion of mine and it has been something that found me, not I found it.”

What is one of your favorite ways to utilize technology in the classroom? 

“We use alternative communication technology which is the most utilized and best technology in my classroom. Things like switches, eye gaze computers, scanning computers, and Ipads. All of these things give my students a voice because they are unable to use their physical voice.” 

If you could recommend one children’s book, what would it be and why? 

If You Give A Mouse A Cookie. There are so many simple principles and elements that can be taught from that story.” 

What is a big challenge you face often in teaching, and how do you overcome it?

“Because of the severity of the disabilities that our children have there are daily obstacles that we have to overcome. I think that the biggest that we do is that my students are non-verbal. We use alternate communication methods to talk to our students. They have eye gaze computers, scanning switches, and vision boards for the kiddos to talk.” 

What do you wish someone would have told you in your first year teaching? 

“I wish I would have known that teachers are basically always behind. That being caught up in paperwork and grading is probably not going to happen and that is okay. It is also something that I love because it means that I will never be bored at work.” 

Mrs. Wilson is such a patient teacher and her co-workers have raved about how great she is with her students. She sees their needs and meets them where they need it. There is so much from her interview we can all learn from. 

Tips For Substitute Teachers

Substitute teachers! I know you’re out there and researching how to make the best of your time in this job. I’ve been subbing on and off for three years now and am here to share some of my tips with you. 

Bring your own classroom management strategy and make it positive. Stickers (yes, even for high school kids) can be a huge tool. 

Let the kids tell you something about themselves, it puts them at ease and builds a great bond. 

Tell the class stories about yourself, let them see the personal side of you too. 

If time allows, show them some of your cool hobbies or talents, like how to solve a Rubix cube. If you need to find ways to fill time, teach them your hobby.

Arrive early to read lesson plans and become familiar with the classroom and school. 

Greet kids at the door.

Know the newest technology for the age groups. Video games, social media, etc. and try to find ways to use it in your lesson.  It helps connect with kids. 

If you find a teacher you particularly liked subbing for, leave your contact info and availability so they can contact you if they need another sub. Teachers would rather leave their students with someone they have gotten to know in the past than with a brand new sub who doesn’t know them yet. 

Relax. You’ve got this. 

Good luck substitute teaching! It’s so much fun! 

What tips do you have for substitute teachers? 

A Letter To The 2020 Graduates- Pt. 2

Recently I wrote An Open Letter To The Graduating Class of 2020 and for how well it was received by graduates, I knew it needed a part two. Although, this time I’m going about it a bit different. 

I asked around for what advice others would give and brought them all here. So instead of hearing from one person, we can read the responses of multiple, and even some who are graduates themselves. Here’s what they have to say. 

“It is okay to mourn this. It sucks for sure.”

“You will be better because of this. It will teach you to appreciate everything that is to come. And honestly, the best is yet to come. You guys have so many great things about ahead. The classic line of “the best is yet to come” is so true!”

“Life sucks sometimes. Be happy anyway. Congratulations, we are proud of you!!” 

“I understand what you’re going through. Part of you puts on a happy, optimistic face and say “it’s okay there’s life after high school” “at least we’re at home and get to sleep in” etc. but all you want is a traditional graduation, your senior sunset, bbq, slideshow, sob, and all-nighter. You don’t get to take pictures on the front lawn with your favorite teachers and friends after graduation in your cap and gown.”

“You’re a part of history and we are proud of you!”

“The lack of celebration doesn’t diminish your effort, you still did it!”

“We, seniors, are keeping a happy face on and trying to stay positive, which generally is true! It just doesn’t feel fair when your family/parents/school doesn’t try to make up for it. Bigger and better things are coming!! But it’s okay to want what feels important and deserving now. And no matter how much you want to have what you’ve worked for, it’ll be made up to you at some point in your life! We’ve got this class of 2020!”

“No one else has ever experienced this! It is unique to the class of 2020.” 

“Your life is just starting. This isn’t the end.” 

“We’re proud of you. You get your diploma either way. Your degree means the same, either way.” 

“Congratulations on reaching a major milestone in your life! This year has been so much different than anyone could ever have expected. While you may not get a traditional graduation experience, you definitely are part of a historic event. The graduates of 2020 will always be remembered for the unique situation they faced. Life is always full of challenges, but also opportunities. We are so excited for you and the opportunities you now have. We can’t wait to see you continue your successful life.”


You did it, and you deserve the recognition for that. It sucks that this is the timing, but how many other people can say that they’ve been a huge part of history like you? Congratulations, you did it!